Target Market Determination

For CryptoSpend Pty Ltd (ABN 12 630 245 813)

1. About this Document

This target market determination (TMD) is required under section 994B of the Corporations Act 2001(Cth) (the Act). The purpose of this TMD is to provide information regarding the key attributes of the class of consumers for which this product has been designed, having regard to the objectives, financial situation and needs of the target market. In addition, the TMD outlines the triggers for review of the target market and certain other information, and forms part of CryptoSpend Pty Ltd’s (CryptoSpend)design and distribution arrangements for the product.

CryptoSpend provides the facility for making non-cash payments through the CryptoSpend Card and a corresponding CryptoSpend account. Flexewallet Pty Ltd (Flexewallet) is the distributor and issuer of the CryptoSpend Card.

This TMD is not to be treated as a full summary of the product’s terms and conditions and is not intended to provide financial advice. Consumers must refer to the Product Disclosure Statement (PDS)and the Terms and Conditions for the product before making any decision regarding this product.

Date from which this target market determination is effective

19/05/2023

2. Class of consumers that fall within this target market

The information below summarises the overall class of consumers that fall within the target market for the CryptoSpend Card, based on the product’s key attributes and the objectives, financial situation and needs of consumers that it has been designed to meet. The target market for the product includes the following class of consumers:

Consumers who satisfy each of the following criteria:

Those consumers who satisfy the above criteria and wish to use the CryptoSpend Card to use cryptocurrency or AUD on everyday purchases using the CryptoSpend Card, presenting it at point of sale, at an ATM, or online wherever Visa is accepted, are in the target market for the CryptoSpend Card.

Product description and key attributes

The key eligibility requirements consumers must meet to be able to use the product, and the attributes of the product are as follows:

The CryptoSpend App provides an interface for Consumers using the Cryptospend Card and enables Consumers to send funds digitally to their nominated bank accounts or through BPay. Additionally the Cryptospend App provides Consumers the ability to purchase cryptocurrencies using the CryptoSpend App which are deposited in the consumer’s nominated digital wallet .

Objectives, financial situation, and needs

This product has been designed for individuals who:

Excluded class of consumers

This product has not been designed for individuals who:

Consistency between target market and the product

The product (including its key attributes) is consistent with the objectives, financial situation and needs of Consumers in the target market as:

3. How this product is to be distributed

CryptoSpend provides access to the CryptoSpend accounts, and facilitates the services to make cryptocurrency payments through the CryptoSpend Card. It should be noted that the CryptoSpend Card is issued and distributed by Flexewallet. Consumers are advised that CryptoSpend is not the issuer of the CryptoSpend Card.

Distribution channels

This product is designed to be distributed to consumers through the following means:

This condition is appropriate as the target market for obtaining an account with CryptoSpend, through which the product is available, is wide.

Distribution conditions

To ensure that the distribution strategy is consistent with the identified target market of the product, there are processes in place to ensure that the Consumers who are potential users fall within the identified target market. Those processes are specified as follows:

Flexewallet will also take reasonable steps to ensure that the marketing strategy in targeting potential Consumers who fall within the identified target market of the product.

Adequacy of distribution conditions and restrictions

The distributions conditions are appropriate as the target market is limited to those who have an account with CryptoSpend, and it is the most appropriate method for Consumers within the target market to obtain and use the product.

4. Reviewing this target market determination

Flexewallet will review this target market determination in accordance with the below:

Within 12 months of the effective date.

Initial Review

Mandatory periodic reviews

On each anniversary of the first review date.

Review triggers
or events

The following events or circumstances would reasonably suggest that the TMD is no longer appropriate and will trigger a review:

  • where there is a material change to the design or distribution of the product, including the product’s related documentation such as CryptoSpend’s PDS and Terms and Conditions;
  • the occurrence of a significant dealing (as that term in defined in the Act) outside of the target market of the product as identified in this TMD;
  • where the distribution conditions are found to be inadequate through monitoring of our day-to-day activities, or the monitoring and supervision of our Distributors;
  • there is a material change in the Distribution Conditions associated with the CryptoSpend Card;
  • where we have received six or more complaints within a two month period or noted any relevant complaints trends;
  • external events such as adverse media coverage;
  • where there are material changes to laws and regulatory guidance that affects the product; or
  • any other event or circumstance that would materially change a factor taken into account in making this target market determination.

Where a review trigger has occurred, this target market determination will be reviewed within 10 business days.

4. Reviewing this target market determination

We may collect the following information from our distributors in relation to this TMD.

Distributors of the product will report all complaints in relation to the product
covered by this TMD on a monthly basis. This will include written details of the
complaints.

Complaints

Significant
dealings

Distributors of the product will report if they become aware of a significant
dealing in relation to this TMD within 10 business days.

Product data

Distributors of the product will report monthly on the state of quantitative data regarding the product, including the number of consumers and the volume of transactions.

Consumer
feedback

Distributors of the product will report on the state of qualitative consumer feedback in relation to the product covered by this TMD on a monthly basis. This will include written details of the feedback received.

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